- Emergency Communications (Dispatch)
- Recruitment (Now Hiring)
Recruitment (Now Hiring)
The Kenton County Emergency Communications Center (KCECC) is a multi-agency dispatch center serving all cities and unincorporated areas within Kenton County.
ANSWERING THE CALL
KCECC is currently hiring 911 Dispatchers (Call Takers).
Salary & Benefits
- $25.32 - $34.26 Hourly
- Hybrid merit and step raises pay scale
- Holiday pay, overtime opportunities, yearly Certified First Responder incentive ($1,000) and education incentive($250 associate/$500 bachelor)
- Tuition reimbursement
- Immediate health benefits, plus vision and dental at a low cost premium
- Access to Employee Assistance Program
- Deferred comp opportunities
- 12 hour shifts
- In-house training and professional development
Examples of Duties:
- Transmits messages between other parties as may be necessary in order to conduct efficient operations at point of emergency.
- Operates telephones, 2-way radios, pagers, computer terminals, and any combination thereof in order to perform dispatch function.
- Logs all calls and enters pertinent data required to establish a permanent record of each incident.
- Enters Emergency Protection Orders (EPOs) and Domestic Violence Orders (DVOs), warrants, reports, etc. into the LINK/NCIC computers.
- Checks and verifies LINK/NCIC entries made by employees from different shifts.
- Accesses LINK/NCIC data base to obtain criminal history and other information such as stolen vehicles reports, missing persons, license plate checks, wanted persons, etc.
- Assists police officers and other department employees in performing administrative tasks including making phone calls, and other related duties.
- Give information and referrals to the general public as requested.
- Performs related dispatch duties as may be required.
- Other Duties as assigned by the Director or his/her designee
Desirable Knowledge, Skills, Abilities, Training & Experience
- Ability to get along with others in the work place and to respect their rights as individuals.
- Ability to communicate verbally with individuals; ability to comprehend simple verbal orders and to perform the directed task.
- Ability to work in a fast paced, high stress environment requiring multi-tasking skills in the areas of verbal communications, computer entry, and telephone answering skills.
- Ability to read and understand written work directives and to follow program instructions.
- Knowledge of safe work practices and ability to apply them in work day conditions.
- Good working knowledge of standard office machines including calculator, copy machine, computer terminals and printers, facsimile machines, etc.
- Ability to work effectively on a daily basis with general to limited supervision.
Graduate of an accredited high school, or a G.E.D. equivalency certificate from an accredited high school, supplemented by experience in emergency operations such as police, fire and/or EMS; or any combination of training and experience which provides the desired knowledge, skills, and abilities.
KCECC Dispatches for:
15 Police Agencies
13 Fire Departments
1 Animal Control Agency