2. *** Please be advised that it will NOT be necessary to 'Sign In to Save Progress' to complete this Form. ***
4. Name:*
6. Email Address:*
8. Respondent Business Name:*
10. Respondent Phone Number:
12. Were you able to complete the return process, including uploading documents and submitting payment?*

    1. Yes

    1. No
14. If your answer is no, what prevented you from completing the application or return process?
16. How did you hear about the Filing Wizard? *

    1. Kenton County Business Services Website
    2. Annual Return Mailer
    3. Link from a city website
    4. Facebook / Social Media
    5. What's Happening Article
    6. Referral from a colleague
    7. Trade Association (NKY Association of Realtors, etc.)
    8. Other
17. If your answer is other, how did you hear about the Filing Wizard?
19. What web browser did you use to complete your filing or apply for a license?*

    1. Internet Explorer
    2. Microsoft Edge
    3. Mozilla Firefox
    4. Google Chrome
    5. Safari
    6. Other
20. If you were using a different web browser other than the ones previously listed, please advise.
22. How did you file previously?*

    1. Paper
    2. Standard Online Filing
    3. CPA / Tax preparer
    4. I've never filed before
24. How would you rate the ease of use for the Filing Wizard, compared to your previous filing method?*

    1. Much more difficult than previous method (1)
    2. Slightly more difficult than previous method (2)
    3. About the same as previous method (3)
    4. Simpler than previous method (4)
    5. Much simpler than previous method (5)
25. How would you rate your overall experience with the Filing Wizard?*

    1. Poor (1)
    2. Neutral (2)
    3. Good (3)
27. Going forward, which filing method would you prefer?*

    1. Filing Wizard
    2. Standard Online Filing
    3. Paper Filing
    4. Other
28. If you chose 'Other', please advise.
30. Please provide feedback, including any issues, errors, or problems you encountered, or any suggestions or feature requests you may have.
Leave This Blank:


32. 1. Receive an email copy of this form.
33. Email address

    This field is not part of the form submission.

34. Submit

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