How will I recognize a CodeRED message?

A CodeRED Emergency message will have a caller ID of 866-419-5000. A CodeRED General message will have a caller ID 855-969-4636. We suggest you program both numbers in your cell phone as a "new contact" and use "CodeRED Emergency" and "CodeRED General" as the contact name. If you need to replay the emergency notification message again, simply dial the number and you will be able to hear the message again.

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1. What is CodeRED and why is it important to me?
2. When will CodeRED be used?
3. Does the CodeRED system replace other systems that have been used to provide time-sensitive information to residents?
4. Does the CodeRED system already have my telephone number, or do I need to sign up to receive CodeRED notifications?
5. I have a business located in Kenton County. Can I arrange to have CodeRED contact my business?
6. What if I want to register additional numbers for my address?
7. Is my personal information protected?
8. How will I recognize a CodeRED message?
9. What should I do if I receive a CodeRED message?
10. I have a landline, and it does not work when the power goes out. How will the system be able to contact me?
11. Will the CodeRED system leave a message on an answering machine?
12. What happens if the line is busy?
13. What circumstances might prevent a message from being delivered to me?