Frequently Asked Questions

Below you will find information that might help you understand how to find things or learn about information you might need to know about your city or town.

Land Use Density Fee (911)

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  • The fee structure is based on the land use code the Property Valuation Administrator’s office (PVA) has on record for your property. The PVA has over 150 different Land Use codes that were grouped together into seven different land use density categories. Each category pays a different fee:

    Fee GroupingDescription911 Standardized Fee 2020
    Commercial Super RetailRetail over 25,000 square feet$2,380
    Commercial Large RetailRetail between 7,500 & 25,000 square feet$860
    Commercial Medium RetailRetail between 2,500 & 7,500 square feet
    		$505
    Commercial Small Retail
    		Retail between 1,000 & 2,500 square feet$265
    Commercial Tiny RetailRetail under 1,000 square feet$225
    Commercial Non-RetailAll other Non-Exempt$240
    Public UseEmergency Service
    Government Offices and Churches    		$70
    Low Density Residential and Agricultural1 to 3 Units$70
    Medium Density Residential4 to 39 Units$70 per unit (max $280)
    High Density Residential40 or More Units$70 per unit (max $4,610)


    No residential land use will owe more than $70 per unit.

    Land Use Density Fee (911)

  • Your property may have been reassessed and its land use updated, resulting in a different land use fee for the year.

    Land Use Density Fee (911)

  • Kenton County’s 911 fee is based on the land use of each property instead of a direct unit count. Property types that were exempt from the fee previously will remain exempt. For residential land uses, this fee is capped at $75 per unit. Retail properties are charged a different fee depending on the building size and other non-retail properties have a separate fee.

    Land Use Density Fee (911)

  • The fees for each land use density grouping were determined by analyzing all 911 calls from previous years across different land uses in the county. The total % of calls that went to each land use grouping was used to determine what percentage of revenue each land use grouping was responsible for.

    Land Use Density Fee (911)

  • County Property Taxes are discounted if paid by the end of October/November but must be paid by December 31 in order to avoid penalty. Appeal process for 911 Fee will begin the month of October.

    Land Use Density Fee (911)

  • If you believe you have been charged a 911 fee by mistake, or that the information used to determine your property’s fee amount is incorrect, you can file a Kenton County 911 Fee Appeal Form. Your appeal will be reviewed by the 911 Fee Appeals board, and a determination letter will be mailed to you following the board’s judgment.

    Land Use Density Fee (911)

  • If you win your appeal, you will be refunded the appropriate amount.

    Land Use Density Fee (911)

  • After the appeal has been upheld by the appeals board, the refund will be processed and mailed as soon as possible.

    Land Use Density Fee (911)

  • Certain types of land uses are considered exempt from the 911 fee, including abandoned or vacant land.

    Land Use Density Fee (911)

  • Please complete a 911 Appeal Form. After the 911 Appeals board reviews your form, appeals related to land use or unit count will be forwarded to the Kenton County PVA on the applicant’s behalf for their review prior to the next billing year.

    Land Use Density Fee (911)

  • Please contact the Kenton County Office of the Treasurer at (859) 392-1420 or in person at:

    1840 Simon Kenton Way
    Suite 5100
    Covington, KY 41011

    Land Use Density Fee (911)